GIC of the Future

Transform into a Strategic Hub for Driving Innovation and Growth
Today’s technology-driven business environment, propelled by data proliferation and hyper connectivity, demands rapid implementation of digital initiatives to enable intuitive customer experiences and targeted customer engagement. This is putting companies under relentless pressure to drive digital transformation leveraging highly skilled, geographically dispersed talent pools - with skill sets and capabilities that are in sync with the emerging digital demands. A Global In-House Center (GICs), a strategic hub of cost optimized capability centers, can help companies drive sustained value and growth by shifting the focus - from cost optimization to driving innovation, transformation, agility, and competitiveness.

What we offer

CausePoint offers end-to-end GIC set up, implementation and support services, helping organizations drive strategic value and continuous growth amidst digital disruption. Our offerings encompass end-to-end services leveraging three levers – design, demonstrate and deliver.

  • Design - Our team of experts collaborate with you to conceptualize a custom GIC ecosystem to deliver sustained value.
  • Demonstrate – We help you build an effective business case for GIC setup, supported by clearly articulated strategic intent, long-term vision, and strong alignment with the management team
  • Deliver - We deploy a customized GIC, ranging from set up to steady state operations, underpinned by process reengineering, robotic process automation and digitization

Why set up a GIC: Drive agility, growth and transformation

Our expertise in successfully designing and deploying GICs helps clients drive digital transformation, consolidate their global footprint by offering new products or services, and drive tangible business benefits. .

Build innovation labs to leverage leading edge technologies and create IP
  • Develop prototypes in a low risk environment and replicate them in the broader organizational environment to jumpstart innovation.
  • Create a strategic outlook supported by skilled and motivated teams and a clear road map
  • Design and implement programs to engage with start-up ecosystems and local academia for building differentiated products
Nurture and hire the right fit talent
  • Gain access to a global talent pool
  • Attract, retain and develop digitally empowered talent in different markets
  • Create meaningful work environment to enhance productivity and performance
  • Enable end-to-end process ownership for holistic view and integrated career progression path for employees


We strategically partner with you to power growth and drive sustained value using our unique fleet-footed approach. Some of the unique differentiators that we bring to the table include

  • Custom-fit commercial engagement models based on organizational needs
  • De-centralized delivery model for speedy project delivery, successful business outcomes, and enhanced ROI
  • Transparent pricing model and benchmarking against industry baselines for continuous process improvement and enhanced customer satisfaction

To learn more about how we can help you embrace digital across business processes and drive better business outcomes, talk to us today!